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To use the portal's search engine, entering the desired characteristics ( duration of stay, room type, number of rooms). When you click on the search button a list of available accommodations meeting your search parameters will be displayed. Once you see the list, you can visit the hotel's details by clicking on its photos or on the hotel details button.
How long does it take to receive a response to my booking?
The booking confirmation is given INSTANTLY because room availability is constantly updated in the system. In any case each individual hotel is solely responsible for everything concerning booking management through the system. When hotels join the network, they undertake to constantly update their data on room availability.
How do we book a double and a twin room when the system only allows us to book one room type?
You can only book one room type per booking. However we do have some twin rooms; please call the hotel directly to check availability on this room type and to amend or make your booking for a Twin. Only by getting a direct confirmation from the hotel will your twin room be guaranteed.
We have children and the website is saying we need to book two rooms.
The maximum number of people in a room is two. However we can accommodate infants with travel cots sharing their parents' room and extra beds for children under 12 years old. Travel cots and extra beds are available free of charge from the hotel. As soon as you have made your reservation, please call the hotel directly in order to check the availability and book a cot or extra bed.
The lite Prêt breakfast which is included in the room rate comes directly from Prêt a Manger and consists of a yoghurt pot, fresh orange juice and a banana. If you would like a cooked breakfast, The Hoxton Grille in the lobby offers a wide selection of breakfast options from £8.50.
What is the payament method?
The price of requested room is confirmed by HR Hotel Reservation. A deposit is required at the time of booking with remainder payable on checkout. Your credit card is charged for the cost indicated at time of purchase. Prices and rooms availability are not guaranteed until the online payment is received. The deposit is not refoundable. |
